Shipping & Returns

Shipping

All items are shipped via Canada Post within Canada. Costs will be calculated at checkout.

Paid patterns are provided as an instant download. A physical copy will not be mailed out to you. Free patterns are only available on the blog.

Returns

I gladly accept returns as long as you contact me (hello [at] ihooked.ca) within 5 days of delivery and have the item shipped back to me within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Items that may not be returned:

  • Custom or personalized orders
  • Digital Downloads (patterns)
  • Items marked Clearance


I want you to be happy with your order so please do not hesitate to contact me (hello [at] ihooked.ca) if you have any problems with your order.

Customs, Duties & Taxes

Buyers are responsible for any customs, duties and import taxes that may apply. I’m not responsible for delays due to customs.

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